Freshworks Inc.
FRSH
Rank in Stocks
#4382
Freshworks Inc., a software development company, provides software-as-a-service... Freshworks Inc., a software development company, provides software-as-a-service products in North America, Europe, the Middle East, Africa, the Asia Pacific, and internationally. The company’s software-as-a-service solutions includes Customer Experience (CX) and Employee Experience (EX). Its Customer Experience products include Freshdesk Omni, an AI-powered omnichannel customer service solution that unifies customer interactions, support operations, and empowers agents to deliver exceptional experiences; Freshdesk, a ticketing and case management solution; Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels; Freshcaller, a cloud-based contact center solution for scalable voice operations; Freshsales, a sales CRM for pipeline management and deal closure solution; and Freshmarketer, a marketing automation platform designed to help businesses to attract, nurture, convert, and retain customers. The company’s Employee Experience products include Freshservice, an IT and enterprise service management platform to AI agents to help employees resolve issues, make requests, and access information through conversational interfaces without requiring direct interaction with the service desk; Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data; Device42 which provides IT discovery and dependency mapping solutions; and FireHydrant, a modern incident management platform that enables engineering and operations teams to manage the full incident lifecycle. In addition, it provides Freshworks platform, an AI-powered, enterprise-grade foundation that unifies customer experience and employee experience product lines. The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.
Share Price
$13.69
Last synced: 2026-10-16
Market Cap
$3.57B
Change (1 day)
-3.91%
Change (1 year)
25.86%
Country
US
Trade Freshworks Inc. (FRSH)
Category
Technology
Operating Margin for Freshworks Inc. (FRSH)
Operating Margin as of October 2026 TTM: 3.35%
According to Freshworks Inc. latest financial reports and stock price the company's current Operating Margin (TTM) is 3.35%. At the end of 2024 the company had an Operating Margin of -19.24%.
Operating Margin history for Freshworks Inc. from 2014 to 2026
Operating Margin at the end of each year
| Year | Operating Margin | Change |
|---|---|---|
| 2026 (TTM) | 3.35% | 113.38% |
| 2025 | 1.57% | -108.16% |
| 2024 | -19.24% | -32.56% |
| 2023 | -28.53% | -39.12% |
| 2022 | -46.86% | -15.09% |
| 2021 | -55.19% | 145.51% |
| 2020 | -22.48% | 30.62% |
| 2019 | -17.21% | -293.15% |
| 2018 | 8.91% | 17.24% |
| 2017 | 7.60% | -41.58% |
| 2015 | 13.01% | -17.19% |
| 2014 | 15.71% | 0.00% |
Operating Margin for similar companies or competitors
| Company | Operating Margin | Operating Margin Difference | Country |
|---|---|---|---|
| 25.80% | -92.30% |
DE
|
|
| 0.00% | - |
CA
|
|
| 21.39% | -93.61% |
US
|
|
| 11.40% | -96.60% |
US
|
|
| 12.47% | -96.28% |
US
|
What is a company's Operating Margin?
The operating margin is a key indicator to assess the profitability of a company. Higher operating margins are generaly better as they show that a company is able to sell its products or services for much more than their production costs. The operating margin is calculated by dividing a company's earnings by its revenue.