Mobilus Corporation, a technology support firm established in Tokyo, Japan in... Mobilus Corporation, a technology support firm established in Tokyo, Japan in 2011, delivers a range of Software-as-a-Service (SaaS) products specifically designed for contact centers. Their offerings include MOBI AGENT, a platform for human-assisted chat support, and MOBI BOT, an intelligent chatbot focused on ensuring a consistent customer experience. For automated voice interactions, MOBI VOICE provides a voice bot solution that enables the quick setup of telephone answering services, reportedly in just five minutes. The company also offers MOBI CAST, a LINE segment distribution system allowing for targeted delivery of various content types, such as text, stickers, images, and videos, to LINE users based on their customer data. Additional solutions include Visual IVR, which presents a clear list of available inquiry channels like phone, web chat, LINE, and chatbots; a Security Suite for handling credit card information securely; and MooA, an AI-powered system that supports the operational duties of contact center operators and supervisors.
